Asserting Yourself
Handling Stress
Making Time
Managing Yourself
Running Meetings
Selecting People
Understanding Behaviour
The Management Guide to Understanding Behaviour
By Kate Keenan
Extracts from the book

People watching
Understanding human behaviour is an infinitely enriching activity. To do it well you need to observe people carefully and take into account the many causes which can affect how people behave. You also need to separate behaviour from personality.
Root causes
Knowing more about the origins of behaviour allows you to understand that when people do not behave like themselves there is probably a very good reason, and that when they do not behave like you, they are simply behaving like themselves.
Do unto others ...
... your own behaviour has a much greater influence on everyone else than you may have ever understood, and it is this which can often induce others to behave as they do.
The desire to help people with deep-seated needs can be so strong that you may find yourself endlessly trying to make up for the emotional deficiencies in their lives by trying to provide a continuous drip-feed of comfort and support.

Compact, concise and refreshingly free of jargon, the Pocket Manager Management Guides have the potential to reviatalise any business, even if it's a successful one.
Books Magazine
Written by a chartered psychologist, the series is designed mainly for those running small businesses and professional firms, but also relevant to those running homes and families.
Business Informer
Especially for people who have neither the time nor the inclination for ploughing through the normal tomes...
The Daily Telegraph
Table of Contents

Understanding Behaviour
1. The Need to Understand Behaviour
2. Basic Behaviour
3. Distressed Behaviour
4. Needful Behaviour
5. Coping With Behaviour
6. Your Own Behaviour

Check List for Understanding Behaviour

The Benefits of Understanding Behaviour


Author: Kate Keenan
Format: 64 pages, pb
Published: Sept 1999
Price: £2.99
ISBN-10 & ISBN-13: 1-902825-83-7
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Table of contents
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