The
Management Guide to Understanding Behaviour |
By
Kate Keenan |
|
Extracts
from the book | |
|
People
watching |
Understanding
human behaviour is an infinitely enriching activity. To do it well you need to
observe people carefully and take into account the many causes which can affect
how people behave. You also need to separate behaviour from personality. |
|
Root
causes |
Knowing
more about the origins of behaviour allows you to understand that when people
do not behave like themselves there is probably a very good reason, and that when
they do not behave like you, they are simply behaving like themselves. |
|
Do
unto others ... |
...
your own behaviour has a much greater influence on everyone else than you may
have ever understood, and it is this which can often induce others to behave as
they do. |
|
Co-dependency |
The
desire to help people with deep-seated needs can be so strong that you may find
yourself endlessly trying to make up for the emotional deficiencies in their lives
by trying to provide a continuous drip-feed of comfort and support. |
|
Reviews |
|
|
Compact,
concise and refreshingly free of jargon, the Pocket Manager Management Guides
have the potential to reviatalise any business, even if it's a successful one. |
Books
Magazine |
|
Written
by a chartered psychologist, the series is designed mainly for those running small
businesses and professional firms, but also relevant to those running homes and
families. |
Business
Informer |
|
Especially
for people who have neither the time nor the inclination for ploughing through
the normal tomes... |
The
Daily Telegraph |
|
Table
of Contents | |
Understanding
Behaviour 1. The Need to Understand Behaviour 2. Basic Behaviour 3.
Distressed Behaviour 4. Needful Behaviour 5. Coping With Behaviour 6.
Your Own Behaviour Check
List for Understanding Behaviour The
Benefits of Understanding Behaviour Glossary
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