| The 
Management Guide to Asserting Yourself | 
  | By 
Kate Keenan | 
  |  | 
  | Extracts 
from the book |  | 
 
 |  | 
  | Passive 
aggressive | 
  | Whether 
you are an innately passive or aggressive person, assertiveness will enable you 
to take the middle ground between the two extreme. It tempers the aggressive, 
and energises the passive. | 
  |  | 
 
 | Becoming 
assertive | 
  | Becoming 
assertive is not a mysterious gift. It is an attitude of mind and a series of 
skills. Once you have acquired these and have begun to put them into practice, 
day-to-day activities become much easier. | 
  |  | 
 
 | Being 
assertive | 
  | Being 
assertive is not an end in itself, it is simply a means to an end. It is a powerful 
way of communicating intentions and enhancing social encounters. If you can do 
the unpleasant things more pleasantly and make the enjoyable things even more 
enjoyable, you can become the sort of person you once wanted to emulate. | 
 
 |  | 
  | Follow 
or lead | 
  | Whether 
by nature you tend to take the lead or are inclined to take a back seat, acknowledging 
and offering compliments as well as expressing good opinions and engaging in conversation 
are constructive ways of adding to your social skills. All are aspects of assertive 
behaviour and each prompts other people to respond positively in return. | 
 
 |  | 
  | Reviews |  | 
 
 |  | 
  | Compact, 
concise and refreshingly free of jargon, the Pocket Manager Management Guides 
have the potential to reviatalise any business, even if it's a successful one. | 
 
 | Books 
Magazine  | 
  |  | 
  
| Written 
by a chartered psychologist, the series is designed mainly for those running small 
businesses and professional firms, but also relevant to those running homes and 
families. | 
  | Business 
Informer  | 
  |  | 
  
| Especially 
for people who have neither the time nor the inclination for ploughing through 
the normal tomes... | 
  | The 
Daily Telegraph | 
  |  | 
 
 | Table 
of Contents |  | 
 
 | Asserting 
Yourself 1. 
Recognising Your Nature
 2. Priming Yourself
 3. Mastering the Basic Formula
 4. Enlarging Your Repertoire
 5. Adding to Your Social Skills
 6. Your 
Attitude to Assertion
 
 Check 
List for Asserting Yourself
 
 The 
Benefits of Asserting Yourself
 
 Glossary
 | 
 
 |  |